FAQ

Stubborn Mule is primarily an OEM/Variance machine shop. This means our business is to provide other companies with high quality parts through the means of work orders and contracts. We work with large quantity orders, specializing in bulk production and variance work. Our business is not designed to provide the average consumer with a product direct from us, but rather provide another company with a product they can sell to the general market.

If you are looking to have a product made from your own design, simply send us an email. Let us know what you're looking to achieve and we can schedule a phone call or conference to get you started. Minimum order quantity for any OEM/Variance work is set at 25 units of a similar item.

First things first, please provide a fully dimensioned print. If available a solid model as well. Both are preferred. Napkin sketches will cost a bit more time and money to accomplish.

If you have a working prototype, we can quote modeling of your design for manufacturing as well as provide prints.

CONTACT US here to discuss your needs. We are more than happy to help or at least point you in the right direction.

When you submit your RFQ (Request For Quote) via email, please let us know the following: Expected turnaround time for the RFQ Expected lead times Quantities for current RFQ plus Annual Usage if Available Any special requirements if not annotated on print (Example: Specific Packaging Requirements)

Yes, upon approval of a credit application, we can offer net 30 terms. Require 25% up-front and remaining upon delivery for all first-time orders and until terms are established. Payment terms and condition of sale here:

The truly depends on the complexity of your parts and a lead time will be provided at the time of quote.